Wc groups believes your personal data belongs to you. This page clearly explains what information we collect, why we collect it, and how it is stored.
We protect your information through six core principles.
All your data on wc groups is stored with AES-256 encryption. No passwords are stored as plain text on our servers — everything is hashed.
Your name, number, or any other details will never be sold to any advertising company or third party — this is an absolute commitment from wc groups.
Every page load and transaction on the platform is secured via SSL/TLS protocol. The lock icon in your browser confirms your connection is safe.
Wc groups collects only the information strictly necessary to provide its services. We do not ask for, or retain, any unnecessary data.
You may request the deletion of your data at any time. Unless required by legal obligation, wc groups will fulfill your request within 30 days.
If you no longer wish to receive promotional messages from wc groups, you can opt out at any time from your account settings. We respect your preferences.
Important Notice: By using wc groups, you are considered to have accepted this Privacy Policy. Please read the full policy carefully.
As a responsible online Sports Betting platform, wc groups places the highest importance on user privacy. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the steps we take to keep your information safe.
This policy applies to the wc groups website, mobile version, and all related services. Whether you are opening an account, placing a bet, or contacting customer support, this policy applies at every step.
This Privacy Policy is written in plain Bangla so you can understand it easily. Legal and technical jargon has been kept to a minimum.
Wc groups collects only the information necessary to provide its services. Below is a breakdown of the types of data we collect:
| Data Type | Example | When it is collected |
|---|---|---|
| Identification Information | Name, date of birth, national ID number | During Registration & KYC Verification |
| Contact Information | Mobile number, email | At account registration |
| Financial Information | Mobile banking number (bKash/Nagad) | During Payment Processing |
| Transaction History | Deposit, withdrawal, and bet records | Automatically |
| Device information | IP address, browser type, operating system | When Visiting the Platform |
| Cookies & Usage Data | Page visits, session duration | While Browsing |
We never collect sensitive information such as religious identity, political views, or medical details.
There is a specific and legitimate reason behind every piece of information wc groups collects:
wc groups never sells or rents your data to third parties for advertising purposes.
Wc groups uses internationally recognized technology to keep your information secure:
Your data is stored on secure servers within Bangladesh. Data transfers abroad are carried out only when legally required and in full compliance with applicable laws.
Data retention period: Data from active accounts is retained for 5 years after account closure for legal compliance, then securely deleted.
Wc groups may share data only in the following limited circumstances:
Your information is not shared for any purpose beyond these three. wc groups does not share data with any advertising networks or data brokers.
Wc groups uses cookies on its website. Cookies are small text files stored in your browser. The types of cookies we use:
You can delete non-essential cookies or block new ones at any time through your browser settings. However, doing so may cause some features to not work properly.
As a wc groups user, you have the following rights:
You may wish to know what information we hold about you.
You may request corrections to any inaccurate information.
You may request deletion of your data after account closure, provided there are no legal obligations requiring its retention.
You can request a download of your transaction history and personal data.
You can turn off promotional messages at any time.
To exercise these rights, support@wcgroups.netWrite to us or reach out via live chat.
Wc groups strictly prohibits the use of the platform by anyone under the age of 18. We do not knowingly collect any information from minors.
Date of birth is verified at registration. Where there is any doubt, additional proof of age documentation may be requested. If we become aware that a minor's information has been collected by mistake, we will delete it immediately and close the account.
If a parent suspects their child is using wc groups, please contact us immediately at support@wcgroups.net.
If wc groups makes any significant changes to this Privacy Policy, members will be notified:
At least 7 days' notice will be given before any changes take effect. Emergency security-related updates may be implemented immediately.
For any privacy-related questions, concerns, or requests, please get in touch with wc groups:
After a complaint is submitted, wc groups will respond within 7 business days. Complex cases may take up to 30 days — progress updates will be provided in such instances.
To learn more about responsible betting and protecting your account, Responsible Gaming Visit the page.
Data theft online is increasingly common. Many of us have experienced the frustration of receiving spam calls after sharing a phone number, or unwanted emails after signing up to a site. wc groups understands these concerns and has made privacy a top priority from day one.
Your mobile number on wc groups is used solely for account verification and urgent communication. It is never shared with any marketing company. If you do not wish to receive promotional SMS from wc groups, you can disable this in your account settings.
For payments, wc groups will never ask for your bKash or Nagad PIN. Only your mobile number is needed to process a transaction. If anyone claims to be a wc groups representative and asks for your PIN, it is definitely a scam.
Documents submitted for KYC verification are accessible only to the wc groups security team and are used solely for identity verification purposes. Copies of these documents are never shared with any third party.
The most common questions members ask about privacy and accounts.